in.touch™ world edition App Reviews

29 add

Its ok

I wish theyd fine tune this some... The temp adjustment seems finicky at times depending what device Im on. I wish theyd actually have a winter setting on here as thats really the sole purpose for buying the device and app. Also I wish there was a way to turn the filter on for a set period of time and not schedule it like letting it filter and circulate chemicals.

OS 9 update needed

Like this app, but crashes at launch with iOS 9. Update please.

Internet doesnt work

And now it doesnt work with the ios 9. This was the reason I bought this spa pack. Sigh

Wast of time & money

Never could get it to work. No support at all for this app.

In.touch and the app are junk

This app doesnt work at all with iOS 9, and honestly, didnt work as intended with prior versions. If you use a Cisco router or ASA, forget it. Gecko has no clue on what ports and protocols these devices use. The in.touch never stays connected to the wifi and I am using commercial access points with about 10 other devices connected with no issues. The in.touch uses really old technology, dont waste your time or money on the in.touch unit, or the app. Both are junk.

Great app

I have to be honest I was a bit skeptical as the app was not working well with my iOS 9 iPhone at first , but since updating to 9.2 it works flawlessly , love it, nice to change settings at work, change filter programs, temperature, even turn on or off jet pump and blower from any where in the world

Firmware forced update messed up communications

Okay so at least now the app does not crash in iOS 9 but all communication with my network is now impossible. Nothing changed on my network. All equipment is working but it seems now that the in.touch needs to have an access point within 10 feet of it to work. Is this true? If so why now and not with the old app? Can someone please look into this? Thanks. And thanks for getting the icon right now.

Unreliable and basic

Desperately needs an update: - terrible wifi range even after I installed another wifi router closer to spa. - youd think with a paid version of app it would allow email notifications /alerts if spa temp goes below setting etc. no such features ...just basic turn off /on light and temp control (and that doesnt always work !).. Pretty dated app that is in need of major overhaul with less bells and whistles and more actual useful features. I hope someone from Gecko is reading reviews ...

Disappointed

I just purchased a spa with the in touch. After one week the app stopped working. Tech support could not help me since I was not in front of the spa. I am nine hours away from my rental. I wish that I would have saved my money.

  • send link to app